CareWindow Videophone Unit
CareWindow Videophone Unit is backordered and will ship as soon as it is back in stock.
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FAQ
FAQ
Please use the button buy with ndis package (purple button). Then, check your product that you want to buy. After that, provide the telephone number in the collumn phone then click submit.
Yes you can. We offer the offline store shopping too for you.
It will be 2-3 Business days. But depend on the location. We do our best to send it to your door as soon as possible.
After you checkout with NDIS Payment method and provide with your credential. We will contact you. Then will ask your NDIS detail. Then After we confirm that your NDIS is valid. We will confirm your order and send to you.
Product Overview
CareWindow is an easy-to-use automatic bedside videophone for connecting people who can’t use a smartphone or tablet, helping them keep in contact with their loved ones.
CareWindow brings families closer together, no matter the distance.
CareWindow provides the highest levels of privacy and security to safeguard all information, ensuring peace of mind. A CareWindow device can only be called from the free CareWindow mobile app, and only after pairing. This prevents any scammers or telemarketers from getting through to your vulnerable loved ones!
An Internet connection is required. You can connect the CareWindow via WiFi, Ethernet or 4G.
To use via 4G, a data SIM for the product will need to be purchased separately.
Features:
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One touch calling.
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High contrast clock display.
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“Do not disturb” mode.
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Powerful speaker.
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Tilt-adjust camera.
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Clear 10” video display.
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Fall-resistant.
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Splash-resistant.
Effortless Communication Made Simple with CareWindow
The CareWindow Video Phone Unit is purpose-built for people who find smartphones or tablets difficult to use and suitable for those living with dementia. With a large 25 cm (10-inch) screen, simple one-touch call buttons, and clear sound and video, it makes connecting with family easy and enjoyable — even from aged care settings.
- One-touch video calling – no passwords or menus, just tap to call
- Auto-answer and Do Not Disturb modes for flexible connection and privacy control
- Wi-Fi, Ethernet, and built-in 4G connectivity – works reliably in a variety of environments
- High-clarity audio and tilt-adjustable camera for a smooth and personal calling experience
- Day, time, and date display when idle – doubles as a digital clock
Privacy-Focused and Designed for Care
CareWindow uses secure, encrypted communication and does not share data with third parties. Its fall-resistant and splash-resistant design makes it a practical choice in care home environments, while the pre-configured setup ensures it’s ready to use straight out of the box.
- Encrypted and secure – no tracking or data sharing
- “Do Not Disturb” mode lets users control their availability
- No subscription fees or ongoing costs
- Eligible for HomeCare and NDIS funding
Global Compatibility and Support
CareWindow can be used to call from Australia, New Zealand, the UK, Japan, the USA, Germany, and Italy. If you’d like to connect from another country, just email our support team – we’ll complete the necessary privacy compliance work and activate it for you quickly.






